Pre Orders
Pre Order FAQ
When will my pre-order ship?
For the below items
- Belinha Bikini in Ice Cocoa
- Athena Dress in Ice Blue
- Soraia Bikini in Black
- Belinha Bikini in Blue Buttercream
- Belinha Bikini in Black
The release and shipping date for your pre-ordered item is 20th March. We will ship your order as soon as the product becomes available. You’ll receive an email with tracking information once your order ships.
I have ordered the Athena Dress in Cocoa, when will this ship?
The release and shipping date for your pre-ordered item is end of April. We will ship your order as soon as the product becomes available. You’ll receive an email with tracking information once your order ships.
How do I know if my pre-order went through?
Once your pre-order is successfully placed, you will receive an order confirmation email with the details of your purchase. If you do not receive a confirmation within 10 hours, please check your spam folder or contact our support team for assistance - hello@badnbare.co.uk
Will I be charged immediately or when the item ships?
For all pre-orders, your payment will be processed immediately.
What happens if the shipping date changes?
If the release date for your pre-order item changes, we will notify you via email as soon as possible. In case of a significant delay, you will have the option to r adjust your shipping preferences.
Can I change my shipping address after placing a pre-order?
You can change your shipping address if your pre-order has not yet been shipped. Please contact our customer service team at hello@badnbare.co.uk with your updated address, and we’ll make the necessary changes. Once the item ships, we may not be able to change the address.
Will I get my pre-order item first?
Pre-order customers will receive their items as soon as they are available.Orders are shipped in the sequence they were received. You’ll receive tracking information once your order ships.
Can I pre-order multiple items and have them shipped together?
Absolutely, if your order includes pre order items it will not be shipped until the items are available.
More Pre Order Questions?
If you have any queries about your pre order, drop us an email at hello@badnbare.co.uk.
We will aim to respond to your email within 24 hours of receiving it.
CUSTOMER SERVICE HOURS
Monday – Friday
9:00am-6:30pm BST