Returns

Return Policy

Bad N Bare 14-Day Returns Policy

At Bad N Bare, we strive to provide you with high-quality products and exceptional customer service. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may return it within 14 days of receiving the item, subject to the following terms and conditions:

1. Eligibility for Returns

1.1. To be eligible for a return, the item must be in its original condition, unworn, unwashed, and with all original tags, liners and packaging intact. We ask that you wear underwear when first trying-on your purchase.

1.2. Items that are marked as "Sale" "Non-Returnable" or discounted are not eligible for returns or exchanges.

2. Initiation of the Return

2.1. To initiate a return, please follow these steps:

  • Email us at hello@badnbare.co.uk
  • Provide your order number with the # and the reason for return.
  • Please confirm whether you'd like to Return or Exchange.
  • We will then confirm via email the next steps.

 

3. Return Shipping

3.1. You are responsible for the cost of return shipping. If you opt for self-shipping, please use a reliable shipping method with tracking to ensure the safe return of the item.

 

4. Inspection and Approval

4.1. Once we receive your returned item, it will be inspected to ensure it meets the return eligibility criteria. We will notify you via email of the approval or rejection of your return.

4.2. If the return is approved, we will process your refund.

 

5. Refund Process

5.1. Refunds will be issued in the same form of payment used for the original purchase.

5.2. Please allow up to 14 business days for the refund to be processed and for the credit to appear on your statement. The time taken for the credit to appear may vary depending on your financial institution.

 

6. Exclusions

6.1. Bad N Bare does not accept international exchanges. Returns are accepted for eligible items as outlined in this policy, but exchanges for international orders are not available.

 

7. Contact Information

If you have any questions or need assistance with your return, please contact our customer support team at hello@badnbare.co.uk

8. Changes to the Returns Policy

Bad N Bare reserves the right to modify this returns policy at any time. Any changes will be effective immediately upon posting on our website.

By making a purchase from Bad N Bare, you acknowledge that you have read and agreed to this 14-day returns policy.

Refund

Once your return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 7 business days from the date your return tracking information shows delivered.

If your return is accepted, your refund will be processed and applied to the original method of payment.

Please note that refunds can take up to 3-5 business days to appear on your bank account due to varying processing times of financial organisations.

Shipping Fees

Outbound shipping fees from the original order are not refundable.

Late Returns

We do not accept returns beyond the 14 days of your delivery and anything sent to us after 14 days will be returned to you.

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