Shipping Fees & Customs Duties

We ship internationally via reliable carriers such as DHL, DPD, and Royal Mail. Please note that shipping fees shown at checkout do not include any customs duties, taxes, or import charges that may be applied by your country’s customs authorities.

Customer Responsibility

International customers are responsible for any customs duties, taxes, or import fees imposed by their country. These costs are not included in your checkout total and must be paid by the recipient to release the shipment from customs.

If duties and taxes are prepaid at checkout, they are remitted directly to your local customs authority. As such, these fees are non-refundable through us. If you wish to request a refund for these charges, please contact your country’s customs office directly with a copy of your order invoice.

Unclaimed or Refused Shipments

If you refuse to pay customs charges or fail to collect your order, the package may be returned to us or discarded by the carrier. In such cases, we cannot guarantee a full refund, as original shipping fees and any additional customs or return charges are non-refundable.

If you have any questions regarding shipping or customs duties, please feel free to contact us at hello@badnbare.com before placing your order.

A Note for Our U.S. Customers

As of today (12.05.25, the U.S. government has adjusted its import policy — reducing tariffs on goods made in China from 145% to 30%, for a limited 90-day window.

This means that even smaller orders — including those we ship from our London studio — may now be subject to import tariffs, simply because our pieces are made in China.

Over the past year, our U.S. family has grown hugely, and we’re so grateful to have you with us. You’ve helped us bring our brand to new shores, and it means the world. We want to keep things honest and transparent — so here’s what’s happening.

For the last four years, we’ve had the joy of working with a small, family-run factory in China that brings our resortwear to life with incredible care and craftsmanship. What we’ve built together goes far beyond business — it’s a relationship grounded in trust, shared values, and a real commitment to quality. Changing where we produce isn’t something we can (or want to) rush — it takes time, heart, and the right partners.

Due to the new U.S. policy, starting from 12th May shipments may now face tariffs at 30%. We completely understand that this isn’t ideal, and we’re actively exploring longer-term solutions to minimise the impact.

We currently use DPD, Royal Mail and DHL Express for U.S. deliveries.

• If you select DPD, you’ll receive an email from Exelot with a breakdown of the customs charges required by U.S. authorities.
• If you select DHL, the breakdown will come directly from DHL.

Please note these are tariffs made by the US Government.

If you have any questions at all, please reach out to hello@badnbare.com — I’ll get back to you as soon as possible.

Thank you for growing with us, for supporting this small business, and for being part of our journey 💛

DPD Standard - 3-6 Days- £18

DHL 1 Day Express - £25

Please note: Express service does not include weekends.

If you place an order on Friday, your express shipment will be delivered on Monday.

For international deliveries, including to the U.S., please be aware that duties and taxes are not included in your order total. Following a recent policy change, U.S. import tariffs between 145% and 152% may now apply, even on smaller orders.

These charges are determined by U.S. customs and are the responsibility of the recipient.

• If you select DPD at checkout, you will receive an email from Exelot with a breakdown of customs charges.
• If you select DHL, you will receive the customs details directly from DHL.
  

At Bad N Bare, we do our best to deliver within the stated time, but we cannot be held responsible for delays caused by customs clearance or local delivery issues in the destination country. During high-demand periods (e.g. Black Friday or Christmas), delivery times may be extended — we recommend choosing our premium service during these periods for added reliability.

Delivery times are provided as guidance only, and while we aim to meet them, international shipments can occasionally take longer than expected.

Please do not refuse a delivery. Refused parcels will incur both the original delivery charge and the return cost. Any refund processed will exclude these amounts.

Make sure someone is available at your delivery address (home or work) to receive your parcel. If no one is present, the courier will leave instructions to reschedule delivery or collect from a local depot. If redelivery is not arranged within one week, the package will be returned to us, and the original and return shipping costs will be deducted from your refund.

To ensure peace of mind, we use a signed-for delivery service for all shipments.

For more information on U.S. tariffs, please click here.

If you have any questions, reach out to us at hello@badnbare.com — we’re happy to hel

Royal Mail Tracked & Signed For  2-3 working days - £4.50

Next Day Tracked & Signed For - Order before 3pm any weekday for next day delivery by 1pm - £9.00

The shipping times listed are estimates from our couriers. We do not process online orders on weekends or UK public holidays.

You will receive an email when your order has been dispatched.

Reliability is key, which is why we use a signed-for delivery service.

Please make sure you or someone you know will be present either at a home or work address to accept your delivery.

Please be note that if an item isn't claimed, the delivery address is incorrect, incomplete, or unavailable for redelivery, it will be returned to our depot. If you’d like the order to be redelivered, a redelivery charge will apply.

By making a purchase from Bad N Bare, you acknowledge that you have read and agreed to our UK Delivery term.

DHL Next Day Express - £27

Royal Mail Tracked Standard- Delivery 6-7 days - £10

• Please note exact delivery costs are calculated at checkout.

For international deliveries, you will need to make sure that you cover any ingoing customs or taxes costs should any be incurred when shipping to your destination.

At Bad N Bare we do our best to deliver within the stated time, however we cannot be held responsible for any delays caused by the customs clearance of the destination country. It is important to be aware that during high-demand periods, such as Black Friday and Christmas, delays may occur. We suggest considering our premium service during these times.

Our delivery times are act only as a guidance. We try our best to get deliveries out to you on time, but sometimes international deliveries can take longer than expected.

Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.

Reliability is key, which is why we use a signed-for delivery service.

Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in, we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.

Please note that if an item isn't claimed or is unavailable for redelivery, it will be returned to our depot. If you'd like the order redelivered to your address, a redelivery charge will apply.

By making a purchase from Bad N Bare, you acknowledge that you have read and agreed to our Europe Delivery term.

DPD Standard - 5-7 Day - £17

DPD Express - 4-5 Day- £25

DHL Express - 3 Day - £35

You will receive a one hour delivery window via SMS or email, allowing you to track the progress of your order on a map, counting down to a 15 minute delivery window.

For international deliveries, you will need to make sure that you cover any ingoing customs or taxes costs should any be incurred when shipping to your destination.

At Bad N Bare we do our best to deliver within the stated time, however we cannot be held responsible for any delays caused by the customs clearance of the destination country. It is important to be aware that during high-demand periods, such as Black Friday and Christmas, delays may occur. We suggest considering our premium service during these times.

Our delivery times are act only as a guidance. We try our best to get deliveries out to you on time, but sometimes international deliveries can take longer than expected.

Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.

Reliability is key, which is why we use a signed-for delivery service.

Please ensure that you, or someone on your behalf, is available at your home or work address to receive the delivery. If no one is available, the courier will leave a delivery card with instructions to arrange a redelivery or to collect the parcel from the depot.

If delivery is not rescheduled within one week, the parcel will automatically be returned to us. Please note that in such cases, the original delivery and return shipping costs will apply, and any refund issued will be minus these charges.

DPD Standard - 3-6 Day - £15

DPD Express - 2-4 Day- £20

DHL Express - 2 Day - £35

You will receive a one hour delivery window via SMS or email, allowing you to track the progress of your order on a map, counting down to a 15 minute delivery window.

For international deliveries, you will need to make sure that you cover any ingoing customs or taxes costs should any be incurred when shipping to your destination.

At Bad N Bare we do our best to deliver within the stated time, however we cannot be held responsible for any delays caused by the customs clearance of the destination country. It is important to be aware that during high-demand periods, such as Black Friday and Christmas, delays may occur. We suggest considering our premium service during these times.

Our delivery times are act only as a guidance. We try our best to get deliveries out to you on time, but sometimes international deliveries can take longer than expected.

Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.

Reliability is key, which is why we use a signed-for delivery service.

Please ensure that you, or someone on your behalf, is available at your home or work address to receive the delivery. If no one is available, the courier will leave a delivery card with instructions to arrange a redelivery or to collect the parcel from the depot.

If delivery is not rescheduled within one week, the parcel will automatically be returned to us. Please note that in such cases, the original delivery and return shipping costs will apply, and any refund issued will be minus these charges.

Premium service DHL Express Shipping - delivery 1-3 working days.

Please note delivery costs are calculated at checkout.

For international deliveries, you will need to make sure that you cover any ingoing customs or taxes costs should any be incurred when shipping to your destination.

At Bad N Bare we do our best to deliver within the stated time, however we cannot be held responsible for any delays caused by the customs clearance of the destination country. It is important to be aware that during high-demand periods, such as Black Friday and Christmas, delays may occur. We suggest considering our premium service during these times.

Our delivery times are act only as a guidance. We try our best to get deliveries out to you on time, but sometimes international deliveries can take longer than expected.

Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.

Reliability is key, which is why we use a signed-for delivery service.

Please ensure that you, or someone on your behalf, is available at your home or work address to receive the delivery. If no one is available, the courier will leave a delivery card with instructions to arrange a redelivery or to collect the parcel from the depot.

If delivery is not rescheduled within one week, the parcel will automatically be returned to us. Please note that in such cases, the original delivery and return shipping costs will apply, and any refund issued will be minus these charges.

Bad N Bare Customs Fees and Duties Terms and Conditions

1. Introduction

These Terms and Conditions govern the customs fees and duties associated with purchasing products from Bad N Bare ("we," "us," or "our"). By placing an order with us, you agree to comply with and be bound by the terms and conditions outlined herein. Please carefully read and understand the following information before making a purchase.

 

2. Customs Fees and Duties

2.1. Responsibility: Customers are responsible for all customs fees, duties, and taxes imposed by the customs authorities of the destination country.

2.2. Estimation: The estimation of customs fees and duties may vary depending on the laws and regulations of your country. We do not provide exact figures for these fees. It is your responsibility to contact your local customs office or relevant authorities for accurate information.

2.3. Delays: Customs processing can cause delays in the delivery of your order. We have no control over these processes, and we cannot guarantee delivery times. Please consider this when placing an order.

 

3. Customs Documentation

3.1. Accurate Information: You must provide accurate and complete information when placing an order, including the recipient's name, delivery address, and other necessary details. Any inaccuracies in this information may result in customs clearance issues and additional charges.

3.2. Customs Declaration: We will accurately declare the contents and value of your shipment on the required customs documentation. Falsifying this information is illegal and can lead to severe consequences.

 

4. Refusal of Payment for Customs Fees

4.1. Unpaid Fees: In the event that you refuse to pay the customs fees and duties required to release your order, it may be returned to Bad N Bare or else destroyed. You will be responsible for any return shipping costs and fees associated with the return.

 

5. Refund and Cancellation

5.1. Non-Delivery: If your order is not delivered due to customs issues and is returned to Bad N Bare we will refund the purchase price, excluding shipping costs and any customs-related fees we may incur.

 

6. Legal Compliance

6.1. Compliance: It is your responsibility to comply with the customs laws and regulations of your country. Bad N Bare is not liable for any legal consequences resulting from non-compliance.

 

7. Contact Information

If you have any questions or concerns regarding customs fees and duties, please contact our customer support team at hello@badnbare.co.uk

 

8. Changes to Terms and Conditions

Bad N Bare reserves the right to modify these customs fees and duties terms and conditions at any time. Any changes will be effective immediately upon posting on our website.

By placing an order with Bad N Bare, you acknowledge that you have read and agreed to these customs fees and duties terms and conditions.

If you have any queries about your shipping, drop us an email at hello@badnbare.co.uk.

CUSTOMER SERVICE HOURS

Monday – Friday
9:00am-6:30pm BST